GDPR Privacy Statement

Introduction

At Lampe Textiles NV, we are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, store, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

1. Who We Are

Lampe Textiles NV is a company based in Belgium, and we act as the data controller for any personal data you provide to us. Our contact details are as follows:

  • Address: Kanegemstraat 29, 8700 Tielt, Belgium

  • Email: info@lampetextiles.com

  • Phone: +32 51 42 66 99

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Identification data: Name, email address, phone number

  • Technical data: IP address, browser type, device information, and usage data

  • Transactional data: Details of the products or services you have purchased or enquired about

  • Marketing and communication data: Your preferences in receiving marketing communications from us

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide products or services requested by you

  • To improve our website and services

  • To communicate with you regarding your inquiries or purchases

  • To send you marketing materials if you have consented to receive them

  • To comply with legal obligations and prevent fraud

4. Legal Basis for Processing Your Data

We rely on the following legal bases to process your personal data under the GDPR:

  • Consent: When you have given explicit consent to process your data.

  • Contractual necessity: To fulfill a contract with you (e.g., processing your order).

  • Legitimate interests: For the purpose of our legitimate business interests (e.g., improving our services or marketing activities).

  • Legal obligation: To comply with legal requirements.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you request the deletion of your data, we will erase it in accordance with GDPR guidelines unless there is a legal obligation to retain it.

6. Your Data Protection Rights

Under the GDPR, you have the following rights:

  • Right of access: You can request a copy of the personal data we hold about you.

  • Right to rectification: You can request correction of any inaccuracies in your personal data.

  • Right to erasure: You can ask us to delete your personal data (subject to legal obligations).

  • Right to restriction of processing: You can request that we limit the processing of your personal data.

  • Right to data portability: You can request that we transfer your personal data to another organization.

  • Right to object: You can object to our processing of your personal data, including for direct marketing purposes.

To exercise any of these rights, please contact us at info@lampetextiles.com.

7. Data Sharing and Transfers

We may share your personal data with third parties, including service providers, business partners, or legal authorities, but only to the extent necessary to fulfill the purposes outlined above. If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as using standard contractual clauses.

8. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be communicated to you via our website, and we will notify you of significant changes when appropriate.

10. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your personal data, please contact us at:

  • Email: info@lampetextiles.com

  • Address: Kanegemstraat 29, 8700 Tielt Belgium

  • Phone: +32 51 42 66 99

You also have the right to lodge a complaint with a supervisory authority in the country where you reside.